Privacy Policy
This Privacy Policy explains how OctaStudio ("OctaStudio," "we," "us," or "our") collects, uses, and protects information when you visit octastdio.com (the "Site") or use our marketing services (the "Services"). By using the Site or Services, you agree to this Policy.
Questions? Email us at info@octastdio.com.
1. Who we are
OctaStudio provides done-for-you marketing services (websites, missed-call text-back, automated follow-up, review generation, and local SEO) for fence and tree service businesses. Our mailing address is:
OctaStudio
[Mailing address — required]
2. Information we collect
Information you give us directly, when you:
- Book a call or submit a form on the Site (name, business name, email, phone number).
- Complete onboarding as a client (business details, service area, logins or access you choose to share so we can build and run your marketing).
- Contact us by email or text.
Information collected automatically when you visit the Site:
- Device and browser type, IP address, pages viewed, and referring pages.
- Cookies and similar technologies used for basic analytics and Site functionality.
We do not knowingly collect information from anyone under 18. The Site and Services are intended for business owners.
3. How we use your information
We use your information to:
- Respond to your inquiries and schedule calls.
- Build, launch, and operate the marketing systems you hire us to run.
- Send you service-related messages (booking confirmations, follow-up, reviews requests, and account updates).
- Improve the Site and our Services.
- Comply with legal obligations.
4. SMS / text messaging
If you provide your phone number and consent, OctaStudio may send you text messages related to your booking, onboarding, or account (for example, appointment confirmations and follow-up).
- Consent: By submitting your phone number through our forms, you agree to receive SMS messages from OctaStudio. Consent is not a condition of purchase.
- Message frequency varies based on your activity.
- Message and data rates may apply, depending on your mobile carrier plan.
- Opt out at any time by replying STOP to any message. You will receive one confirmation and no further messages.
- Help: reply HELP or email info@octastdio.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Information may be shared only with service providers (for example, our messaging platform) strictly to deliver the messages you have consented to receive.
5. How we share information
We do not sell your personal information. We share it only:
- With service providers who help us operate (for example, our booking, hosting, analytics, and messaging platform, GoHighLevel), bound to protect it and use it only for our purposes.
- When required by law, or to protect our rights, safety, or property.
- In a business transfer, such as a merger or acquisition.
As stated in Section 4, mobile opt-in and SMS consent data are never shared for third-party marketing.
6. Cookies
We use cookies for basic Site functionality and analytics. You can disable cookies in your browser settings, though some features may not work as intended.
7. Data retention and security
We keep your information only as long as needed to provide the Services and meet legal obligations, then delete or anonymize it. We use reasonable safeguards to protect your information, but no method of transmission or storage is fully secure.
8. Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, email info@octastdio.com. California residents may exercise rights under the CCPA/CPRA; we do not sell personal information as defined by those laws.
9. Third-party links
The Site may link to third-party websites (for example, our booking widget). We are not responsible for their privacy practices. Review their policies separately.
10. Changes to this Policy
We may update this Policy from time to time. Changes take effect when posted here, with an updated "Last updated" date.
11. Contact
OctaStudio
Email: info@octastdio.com
[Mailing address — required]